California Orders Shutdown of Hermes Bitcoin's Kiosks Over Compliance Failures

By Patricia Miller

May 23, 2026

2 min read

California has banned Hermes Bitcoin from operating kiosks due to compliance failures, impacting the digital asset landscape.

#What Actions Did California Take Against Hermes Bitcoin?

California’s Department of Financial Protection and Innovation has ordered Hermes Bitcoin to cease operations of its 42 digital asset kiosks across Southern California. This action also includes a permanent ban on the company's ability to conduct any digital financial asset business within the state. The decision stems from serious compliance failures including over 14,120 documented violations of missing or improper receipts and disclosures since January 1, 2024. Additionally, the company charged fees that exceeded the legal maximum and failed to adhere to anti-money laundering regulations.

#What Are the Specific Violations by Hermes Bitcoin?

Hermes Bitcoin, operated by Anh Management, LLC, is facing scrutiny for numerous violations of California’s Digital Financial Assets Law. Since the start of 2024, the company processed 3,006 transactions that violated state regulations regarding proper receipts and fees. The firm charged its customers more than what is legally allowed and failed to collect the necessary identification information for compliance with anti-money laundering laws. These issues point to a major lapse in the company’s systems and processes designed to uphold regulatory standards.

#How Did We Get Here? A Timeline of Enforcement

The enforcement actions against Hermes Bitcoin began back in September and October of 2025, with the DFPI issuing desist-and-refrain orders targeting both Hermes Bitcoin and Coin Time LLC. These initial orders aimed to remedy similar compliance failures and sought restitution for customers overcharged during thousands of transactions. Under the current settlement, all kiosks must cease operations by May 20, 2026, and the company is permanently barred from engaging in any further business involving digital financial assets in California.

#What Is California’s Strategy for Crypto Kiosk Regulation?

The broader context for these enforcement actions is California’s Digital Financial Assets Law, which establishes a comprehensive framework for overseeing digital asset kiosk operations. This framework mandates licensing, imposes limits on transactions, caps fees, and demands comprehensive disclosure requirements. The law restricts fees to no more than $5 or 15% of the transaction amount, with limits set at $1,000 per day for each individual. Through prior enforcement actions, regulators have indicated a systematic approach to ensuring compliance rather than merely issuing sporadic penalties.

#What Are the Implications for Investors and the Crypto Kiosk Sector?

While the immediate effect on cryptocurrency markets is minimal, the case against Hermes Bitcoin serves as a crucial lesson for all operators in the crypto kiosk space. The case highlights the potential consequences of non-compliance with regulations, showcasing how stringent oversights can disrupt business operations. For consumers, this scenario underscores the importance of due diligence before engaging with digital asset services. Operators must take these warnings seriously as regulators tighten scrutiny on the nascent industry.

Important Notice And Disclaimer

This article does not provide any financial advice and is not a recommendation to deal in any securities or product. Investments may fall in value and an investor may lose some or all of their investment. Past performance is not an indicator of future performance.